About Us

Brandon was an invaluable resource to us in the purchase and negotiation of our first home. His patience, expertise and overall positive attitude is second to none. His knowledge of the process and market made sure that there were no surprises along the way! I could not recommend him more highly!

10/10 all the way!!!

We couldn’t be happier with our experience with Providence Hill Real Estate and our exceptional realtor, Owen Thatcher! From start to finish, Owen went above and beyond to ensure we found our dream home and received top value for our home that we sold. His dedication, expertise, and deep knowledge of the market made the process smooth and stress-free. Owen was always available to answer questions, provide guidance, and make sure every detail was covered. If you’re looking for a top-notch real estate team to help you with the buying and selling process, we highly recommend Owen and the Providence Hill Real Estate team. They are the best in RVA withou...

We worked with Owen Thatcher to buy and sell. Owen did a fantastic job representing us as buyers in a competitive market. I appreciate that Owen never failed to share his expert opinion, but also let us have space to think and decide when we needed it. My baseline expectation is that my realtor would know Richmond well and be able to navigate both the buy and sell process. Where Owen clearly elevates far above baseline is his ability to advise and educate buyers and sellers with the right information at the right time. I appreciate both his technical expertise and his "want to work with him" factor. Call it art & science. He has both. Thanks, Owen.

Owen was attentive, knowledgeable, and generous with his time. Owen went above and beyond to get us into our dream home and sell our old house. I’ll be referring Owen to all our friends!

This is our 2nd time working with Elliott and the Providence team to help us with a move. They are the ultimate professionals who guide you through every step of the process in a stress free manner. Most importantly, Elliott is a man of integrity whom you can trust.

Owen is great to work with. He helped us with the purchase in 2020 prior to the recent sale. He’s also helping us with the search for our new home. Owen is great to work with!

Caleb and his team are extremely helpful and knowledgeable. From timing the listing and pricing, to navigating the recent commission and contract changes, to the offer review process Caleb provided good advice and answered all of our questions.

We cannot recommend Megan highly enough! As first-time home buyers, we had many questions about the process. Megan was able to walk us through our experience with expertise and compassion. She advocated for us to have all of our needs met and went above and beyond to do that. We are so thrilled to have chosen her to help us find our first home!

We had a great experience with Owen and look forward to working with him again for future real estate transactions! He was patient and responsive and helped us navigate a competitive market.

Brandon is an excellent professional and very attentive to our needs. We found the house we wanted and it was very smooth transaction, he took care of every detail we needed!!! His team is also pretty friendly.

We couldn’t have asked for a kinder realtor! From the start, Alia made sure we found a home and guided us through the entire process with such care. Her dedication, market knowledge, and willingness to listen to our needs made all the difference. What’s even more special is that through this journey, we didn’t just find a home, but gained a true friend. Highly recommend Alia for anyone looking for a realtor who is personable and genuinely cares about her clients

Thank you Jenn Hass! The listing write up, staging, and photography were impeccable!! Jenn kept us updated every step of the way! I am sure, us being out of state, didn’t make it easy. She provided top notch communication from start to finish. I really appreciated how organized she kept correspondences and really took the time to explain things. The timeline she provided daily was extremely helpful and kept us all informed. I would highly recommend Jenn, without a doubt! She went over and beyond our expectations!

Jenn was amazing to work with! She was very timely with everything and checked in frequently to make sure everything was going smoothly with the purchase of my condo. She is extremely friendly and extremely knowledgeable with the home buying process. I would highly recommend Jenn for finding your perfect home!

Jenn was absolutely amazing during the sell of my house. She went the extra mile in marketing the house during a period when the market was somewhat rocky. As part of our relationship she communicated with me almost on a daily basis. After Jenn sold my house she also was supposed to find my daughter a home. Me being out of town and my daughter being closer to Jenn she took my daughter under her wings! My daughter being a first time homebuyer and needed help through the whole process. Jenn was amazing with her and looked for homes that fit my daughters needs. She was rentless in her quest to find the perfect fit for her! Such an amazing person and re...

We recently closed on a house in the Midlothian, VA area and our experience with Jennifer could not have been better! Jennifer is incredibly kind and is always available to answers any questions you may have. We moved to the area from NC and Jennifer helped us learn the new area and was willing to conduct virtual showings when we could not visit. Even after purchasing our home, she’s kept in touch, providing contacts for home improvement projects and recommendations for RVA activities. She truly cares about her clients’ wellbeing. Given the crazy market and our tight timeline, we knew finding a house we loved was a long shot, but Jennifer masterfull...

Jenn was amazing. So knowledgeable and sweet. She took so much time to pay attention to our needs and what we wanted. The absolute best and we will never work with anyone else.

Jenn was very accessible and walked us through a daunting first time home buying experience. We found our dream house. Thanks Jenn!

We were first time home buyers and Jenn was so so helpful during the entire process! We had some some weird situations and requirements while buying, and Jenn helped us navigate every challenge with ease. We couldn’t have asked for a better agent, and we’re now extremely happy in our home. Thanks Jenn!

I needed to acquire a home near Richmond while working 1100 miles away. From video tours to accommodating narrow time availabilities Jenn Hass was available and we accomplished purchase. Thank you!

Jenn has walked my family through buying and selling more than once, and is a pleasure to work with! She is responsive and gives 100% to represent and speak for the needs of her clients. Trust her to be there through a process that can be stressful!! Thanks!

Jenn was organized, knowledgeable and reliable throughout the process of selling our house. She made great recommendations for how to prepare the house for sale and with her help we were able to get top dollar. Furthermore, she has a professional and friendly demeanor. Overall, I would definitely recommend Jenn based on our experience.

Jenn is wonderful. I was a first-time home seller and had no idea what the process was. She was patient, knowledgeable and took care of absolutely everything. She's awesome and a pleasure to work with!

Jennifer was very patient as I wasn’t sure what I wanted. She picked out some diverse ones to start with my input. She understood what I was looking for after the first day of house tours. She sent me houses to look at online which helped narrow down the ones we looked at. She was wonderful when the first deal fell through and so very patient with all my questions during the purchase process! She was always there when I called or text with a response. Jennifer was kind, knowledgeable, reliable, punctual, and very personable making her very easy to work with!

Jenn helped me purchase my first home and made everything seamless. What could have been a stressful process, was a breeze with her. She is always available for questions and has great ideas for house updates. She helped me attain a long term goal, and I couldn’t be more grateful!

Jenn listed and sold out house in record time for above asking. She provided a wealth of knowledge throughout the selling process. She was prompt and available any time I had a question or concern. I believe she went above and beyond what a normal realtor would do! I would definitely use her again for my buying and selling needs!

Jenn was a wonderful guide for my first home buying experience. She was very supportive, encouraging, and knowledgable throughout the entire process. It was a pleasure working with her!

Miss Jennifer was a blessing in helping my sister and I sell our Fathers home. She came with a wealth of knowledge, stay in contact with both us and kept us up to date thru out the whole process. Answered any and all questions no matter how silly they may have been. I would highly recommend Miss Jennifer to anyone who's trying to find a good, reliable and honest real estate rep.

Jenn made the process of selling a property understandable and accessible. She takes the time to explain her process and is available throughout to answer questions and offer support. Great overall experience!

Available and Willing! Jennifer has become a friend who made herself available to answer all our questions and look at any home we were interested in.. no matter what rabbit hole it lead us..lol. We probably drove her a little crazy with us changing our minds all the time but she was always on our side and patient with us. A wonderful advocate for the buyer! We highly recommend her!

My husband and I found Susan unexpectedly and randomly. The realtor we started working with was fine but we didn't really feel like that person was invested in helping us. We had not signed any contracts, so we weren't committed to anything. My husband and I attended an open house, solo. We ended up connecting with Susan at the open house and it was the best decision we made. She was (is) patient, kind, and devoted. She connected with our family. Knows our children. She really took the time to invest in helping us. That was 3 years ago and we are still invited to her events and blown away by her willingness to stay connected with us. She made us fee...

Susan’s professionalism outshines them all! She’s very attentive to detail and goes above and beyond in doing what’s in your best interest and making you happy. She sold a house for me and helped me buy another one in a short time frame communicating and working out every detail from start to finish. She was my listing agent and my buying agent. I highly recommend hiring her when buying or selling a home.

I can't say enough about Susan and her team. From point of contact, walking us through the process and until the day we closed she communicated well and found us exactly what we wanted in our dream home. Thank you Susan you are a Rockstar agent and I will always refer you to friends, family and anyone else I come into contact with.

Susan was awesome to work with! She explained every part of the buying process to us as we prepared an offer for our new home in Claremont, VA. She also just helped us sell my mother-in-law's home in Midlothian, VA. This one was more difficult because of the need to clean it out and sell it as-is. Susan went above and beyond to help us get that house on the market and ultimately sell it to a young family who is thrilled to be there. Susan is professional, knowledgeable, optimistic, and helpful. I highly recommend her for your home buying or selling needs!

Susan is everything one could ask for in a realtor. She was helpful in pointing out features and considerations when we toured different houses but gave us enough space to discuss on our own. During the closing process, she aggressively wrapped up loose ends and communicated with all parties to ensure that the process went smoothly. I can't recommend her any more highly.

Susan Hinz was a absolute joy to have represent us through this life changing event. Her energy, passion and willingness to go above and beyond what we would expect out a real a state agent far exceeded our expectations. I would clearly pick Susan to be our next realtor.

An amazing person with a wealth of knowledge and expertise in helping me get exactly what I needed. And oh, so very patient. I would recommend her a 1000 times.

Susan is one of the best people I've ever met. She's honest, patient, kind, extremely knowledgeable, and willing to help in any way she can. She made the home buying process enjoyable, stress free, and educational for my husband and I. She's the reason my husband and I were able to "win" our first home. I will never be able to thank her enough for everything she has done for us. Please let her do the same for you!

I'm soo grateful that Susan was recommended to us for a realtor! As a first time homebuyer the process can feel intimidating and overwhelming but Susan had amazing communication and guided us in every step of the way. She answered our 100s of questions in a timely manner and never once showed frustration or annoyance when looking at house after house until we found the one. Susan was always a step a head of the game when we needed for offering, terms and addendums, the home inspection, company recommendations etc. She is good at what she does and willing to fight for what's in your best interest! I recommend her to everyone! Happy house hunting from...

Susan did a great job helping me and my fiancé find our dream home. She is always reliable, flexible, and willing to put in the extra work. If you’re looking for a realtor in the Richmond area, Susan is a great choice.

Susan represeneted me on the sale of my home in Midlothian. Her professional input, coupled with her design background, allowed me to capitalize my net gain as a seller. I ended up getting much more for my house than I would have without the recommendations and the buyer ended up with a turnkey home. Susan walked with me every step of the way in preparing my home for the market. I could not think of a better person to have in my corner throughout this emotional home selling journey. She really set me up for success, she is genuine and really listened to me. I always felt she was looking out for my best interest. When I go to buy or sell a house agai...

If you are looking for a realtor in the Richmond area, Susan Hinz is the best. I do not make that assessment lightly but based on the tremendous job she did for my wife and me in the purchase of our current home in Glen Allen, Virginia. Throughout this experience Susan, displayed the salient qualities that made a challenging situation in the face of a challenging market enjoyable and produced a very positive outcome for us and for all concerned. This positive experience began when we first met Susan. She possesses a warm and friendly personality and displays a genuine interest in the situation and the objectives of her clients. Another of her specia...

Working with Susan Hinz to purchase a home for my mother in a gorgeous, thriving senior community went above and beyond my expectations. From the onset, Susan was prompt with communicating updates; she kept us engaged throughout the entire process, from making the initial offer to closing on the perfect place for Mom. Susan’s professionalism, expertise, and knowledge of the inventory of the Midlothian area were priceless. I would highly recommend enlisting Susan if you are in the market to buy or sell your forever home.

I 100% recommend Susan for all your home buying needs. She really took her time to help us find the perfect house. We wouldn’t have been able to do it without Susan. If you’re ever near the Richmond area looking for a house she’s the person you want to help you!

Susan Hinz was such a blessing to work with in purchasing our home in Henrico. She is very knowledgeable about the area and very professional. The homes seem to sell very quickly and she is always up to speed when something new hits the market. We are living out of state and she was very willing to preview homes for us. I changed my mind more than once as to what my preferences were in a home and she was always patient and kind. I would definitely use Susan again for any real estate needs and would highly recommend her to family and friends.

Susan helped us tremendously through our first time home buying experience in Richmond Va! She provided a lot of great advice and was very responsive to any questions we had. She was also very accommodating to our schedules when we were interested in touring houses. I would absolutely recommend Susan to anyone that is looking for a kind and professional realtor.

Me and my fiancé highly recommend Susan. She was very responsive and answered all our questions.

Susan goes above and beyond the call of duty. She answers your calls, she responds to emails and texts but more than that she listens and does everything she can to meet your needs as a homebuyer or homeowner. She helped us get top dollar for our current home and get into a new home in a location we preferred. On both sides of the sale she was knowledgeable, professional, and ethical! ​I highly recommend Susan . You can trust her to earn her commission and be with your through the whole process, not just in order to get your listing. We have bought and sold several properties and Susan worked harder than any other realtor we have had.

Susan was an incredible agent throughout our process of purchasing a new home from out of state. She is kind, responsive, and treats you like family. We can’t recommend her enough!

Susan provided us with exceptional service. Her design knowledge is impeccable and she made many helpful suggestions to improve our home for showings and an ultimate sale. She is professional and responsive to questions and concerns. We would highly recommend Susan!